Stripe

Connect the seller account

Open Shop, select the gear button, then Stripe → Connect Stripe. Complete the account, identity and bank details requested on Stripe's site, then return to OrbitPage. Use the seller account that should receive this workspace's sales. You do not need to paste Stripe API keys into OrbitPage.

If verification is incomplete, select Update Stripe details and finish the missing steps. Use Check status after returning. Wait until the dashboard reports that payments are ready before publishing. If the platform activation notice appears, you can prepare products and contact OrbitPage support about connection availability.

1. Use a Shop-enabled plan and a workspace role with Shop editing permission.
2. Complete Stripe onboarding and any verification requests.
3. Complete Shop → Compliance, make a product available and save.
4. Publish Shop after the required review is approved, then check the public storefront.

Payments and delivery

Buyers pay for one product through Stripe-hosted Checkout. OrbitPage delivers the file or service instructions after Stripe confirms payment. Returning to the confirmation page alone does not confirm a paid order.

Check Shop → Orders when payment or delivery is pending. If the dashboard says Test mode, Checkout uses test payments. Follow the displayed mode; test payments do not prove that live verification or payouts are ready.

Fees, payouts and discounts

OrbitPage retains a 5% application fee on successful Shop sales. Stripe processing fees are charged separately to the seller. Stripe manages settlement, payout timing and any payout restrictions; the product price is not the net payout.

Open Stripe Dashboard from Shop settings to review balances, payments and bank details. Create eligible promotion codes in that connected account; customers can enter them in Checkout. Check your Stripe account's current fees and availability.

Refunds and disputes

Issue full or partial refunds from the connected Stripe account. Check that the confirmed refund appears in Shop → Orders. OrbitPage returns its application fee proportionally when the refund is confirmed; Stripe's processing-fee treatment follows its current terms.

A full refund removes private delivery access and paid service entitlement. A partial refund preserves remaining service sessions. A refund does not cancel an appointment in Cal.com: manage that calendar booking separately. Review disputes and account verification requests in Stripe Dashboard.

Your OrbitPage subscription

The payment method used for your OrbitPage subscription and the seller account receiving Shop revenue serve different purposes. Manage subscription payments, invoices and cancellation from Plan. Use Shop → Stripe for the seller account.