Plans, billing and promotional access
Choose a hosted plan, manage Stripe billing, handle plan limits and use an eligible promotional code.
Last reviewed 17 September 2026The workspace owner manages its hosted plan. Stripe handles paid checkout, invoices, payment methods and cancellation; OrbitPage applies the resulting workspace entitlements.
Compare the current limits before starting checkout.
Open Dashboard > Billing, choose monthly or annual billing and compare the available plans. The public pricing page shows current limits for pages, storage, media, analytics, domains, collaborators, newsletters and Shop.
Select a paid plan to continue to Stripe Checkout. Return to Billing after payment and confirm the active plan and limits before relying on paid features. A browser return alone is not confirmation of a subscription; OrbitPage updates access from Stripe's verified billing events.
Use the Stripe portal for payment methods, invoices and cancellation.
For an existing paid workspace, select Manage billing in Dashboard > Billing to open the Stripe customer portal. Review a plan or billing-period change there and check the effective date shown by Stripe and OrbitPage.
Before a downgrade or cancellation takes effect, bring pages, storage and paid features within the destination plan's limits. Billing shows blockers; content exceeding the current plan can keep the public page unpublished until resolved. Recheck the public page after the plan changes.
Redeem a code only for the workspace it should upgrade.
If OrbitPage gave you a promotional code, select the correct workspace in the dashboard, enter the code under Billing > Promotional access and select Apply code. The confirmation shows the granted plan and any access end date.
Complimentary access does not collect a Stripe payment and its plan changes are managed by OrbitPage. A code that is invalid, expired or already used returns an error without granting a plan; contact support with the error message, not the full code.
Check the workspace status after a failed payment or plan change.
Open Dashboard > Billing to see the current plan and any payment or limit warning. For a failed payment, update the payment method in the Stripe portal and return to Billing after Stripe confirms the change.
If the workspace still shows an unexpected plan, check that you are viewing the correct workspace and contact support with the workspace name and Stripe invoice or checkout reference. Do not send card details or a promotional code.
